MAXPRO is making a weird noise
It is possible that you're getting what we call a "cable hop" meaning the cable is bunching up on one side.
To resolve, try these:
1- Mount your MAXPRO up
2- Pull out both cables about 10 feet (or as long as you have room for)
3- Slowly allow the cable to retract back in
4- Try using it
If this doesn't resolve the situation, please contact our Customer Care Team for assistance.