When one of the sides of your MAXPRO is not returning properly, it means that one of the screws under the rotating cover is too tight. You will need to turn the MAXPRO upside down, remove the rubber cover from the side that's sticking, and loose two
If this doesn't resolve the situation, please contact our Customer Care Team for assistance.
To protect the battery, there's a plastic tab under the MAXPRO. You should remove the tab before using the MAXPRO, instructions are available on the manual that came inside your MAXPRO box. Also, you can watch this video:. If this doesn't resolve the
You need to have GPS/location services turned ON in order for it to connect. If you're using an Android device, you can do this by turning the location on your device. If you're an iOS user, instructions can be found here. If this doesn't resolve the
It is possible that you're getting what we call a "cable hop" meaning the cable is bunching up on one side. To resolve, try these:. 1- Mount your MAXPRO up. 2- Pull out both cables about 10 feet (or as long as you have room for). 3- Slowly allow the
When replacing your MAXPRO cables, please take note of the different steps. Do not rush this and give yourself plenty of time to familiarize yourself with your MAXPRO. Please wear safety glasses when changing out your cables. **IMPORTANT** BEFORE YOU